Privacy Policy

Thank you for visiting Susan Ross Hypnotherapy website. Our policies are designed to protect your information and ensure security.

Disclosing Information

Your privacy is respected and the personal details you provide in a session, are kept in strict confidence and will not be provided to any third parties.


 Every precaution is taken to protect your information. We do not store your credit card details on our website so your card remains safe.

More Information

For further information regarding privacy issues and legislation in Australia, go to the Privacy Commissioner’s website at:

Payment & Cancellation Policy

Payment is required prior to your session.

I value time – mine and yours.

PLEASE PROVIDE AT LEAST 24 HRS NOTICE if you are going to cancel.  If you cancel with less than 24 hrs notice you will not receive a refund BUT all effort will be made to reschedule an appointment.

All care is taken to avoid any inconvenience to other clients who may be impacted by a cancellation.

Refund Policy

In the event that Susan Ross Hypnotherapy cancels or postpones any appointment, a full refund will be made or the payment can be held in credit for a future appointment.